About Us
Since 1939, we've been at the forefront of dental laboratory excellence in New Zealand. Our commitment to quality, innovation, and customer satisfaction has made us a trusted partner for dentists nationwide.
Our Story
Prosthetic Processes Designer Smiles was established in 1939 and enjoys a long history of providing world-class dental laboratory services to New Zealand dentists. For over eight decades, we have been dedicated to excellence in dental prosthetics, consistently delivering exceptional quality and innovative solutions to our clients.
As a leading dental laboratory, we have built our reputation on a combination of highly-skilled technicians and our state-of-the-art facilities. We are committed to helping you enhance your dental practice and improve your patients' oral health through our superior craftsmanship and advanced technology.
We take pride in completing all work on-site at our premium laboratory in New Zealand. We do not outsource, and we certainly do not send your work offshore. This ensures consistent quality control and faster turnaround times for all our clients.
Our Journey
Decades of innovation and excellence in dental laboratory services
1939
Foundation
Prosthetic Processes Designer Smiles was established in New Zealand, beginning a legacy of quality dental laboratory services.
1939
Foundation
Prosthetic Processes Designer Smiles was established in New Zealand, beginning a legacy of quality dental laboratory services.
1970s
Expansion
The laboratory expanded its services and facilities to meet growing demand from dentists across New Zealand.
1970s
Expansion
The laboratory expanded its services and facilities to meet growing demand from dentists across New Zealand.
1990s
Innovation
Introduced our unequalled no-fault remake policy, setting a new standard in the industry for customer satisfaction.
1990s
Innovation
Introduced our unequalled no-fault remake policy, setting a new standard in the industry for customer satisfaction.
2000s
Technology Integration
Implemented state-of-the-art wet and dry milling facilities, enhancing our capabilities and service offerings.
2000s
Technology Integration
Implemented state-of-the-art wet and dry milling facilities, enhancing our capabilities and service offerings.
2010s
Digital Revolution
Pioneered digital workflows with intra-oral scanning technology, revolutionizing the dental laboratory process.
2010s
Digital Revolution
Pioneered digital workflows with intra-oral scanning technology, revolutionizing the dental laboratory process.
Today
Continuing Excellence
We remain at the cutting edge of dental technology, providing premium services with industry-leading turnaround times.
Today
Continuing Excellence
We remain at the cutting edge of dental technology, providing premium services with industry-leading turnaround times.
Our Core Values
The principles that guide our work and relationships
Excellence
We strive for excellence in every product we create, ensuring the highest quality standards are maintained throughout our processes.
Innovation
We constantly work to stay at the cutting edge of new technology, embracing changes that enhance our services and your patients' experience.
Integrity
We are committed to ethical practices, transparency, and maintaining the highest standards of integrity in all our business relationships.
Customer Focus
We ensure that all of our clients' needs are met or exceeded, always placing your satisfaction at the heart of our service.
Local Craftsmanship
We complete all work on-site in New Zealand, never outsourcing or sending work offshore, ensuring quality control and supporting local expertise.
Efficiency
Our premium range offers a super efficient turnaround service without compromising on quality, helping you provide timely care to your patients.
Meet Our Team
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Our Impact
Decades of excellence in numbers
Years of Experience
Dentists Served
Skilled Technicians
Client Satisfaction